We guarantee all our apparel products for a period of 6 months from the date of purchase. That means if a seam starts to come undone, colors fade, a bra strap breaks, zipper breaks, or anything else that might happen... let us know. If you follow all of our suggested washing and drying recommendations, we will replace it or give you store credit for the purchase price of your item. However, we don't cover stains from your blood, sweat, and tears... wear that shit like a badge of honor... you're a SAVAGE NOW!
Enter your order number (from your original order) and email address and follow the steps on your screen. Our system will walk you through, step by step, the return process.
Check your email. You will receive a notification that we received your return request. You will receive instructions on how to return/exchange your item(s).
Sale Items (Black Friday) and discount code purchases may request store credit or exchanges only.
All returns MUST have an RMA# (return merchandise authorization) to be processed. ANY ITEM SENT BACK WITHOUT APPROVAL OR WITHOUT AN RMA NUMBER WILL RECEIVE STORE CREDIT ONLY WITH A 25% RESTOCK FEE.
Refunded orders that received "FREE SHIPPING" will be refunded order value minus the cost of shipping paid by Savage.
You may return your unused product in its original packaging for a full refund within 30 days. Any items returned later than 30 days will not be accepted or processed.
All clearance item purchases are final sale, no exchanges or refunds. However, if the product is damaged we will exchange or refund.
The customer is responsible for any return shipping costs.
Orders that request a refund after we have shipped out an exchange will be subject to shipping fees deducted from the available refund amount.
Exchanges are for exact item/value only. You can not exchange shorts for a tank top.
Savage Barbell does not pay for International shipping for exchanged items.
When an order is sent back "return to sender" the order is refunded, minus the shipping charge and 15% re-stock fee.
International orders sent return-to-sender will not receiverefunds for any shipping fees.
Any item sent back without approval or without an RMA# will have a 25% re-stocking fee.
Due to hygiene issues socks, hats, and beanies are non-refundable.
Items with hair, deodorant, makeup marks or any visible damage will be rejected
If we make a mistake in our inventory and sell an out of stock item, we will refund the item and ship out the remaining order.
If the customer is requesting an exchange, they must follow the "Return Policy" and request an RMA number.
If Savage Barbell sent you the wrong size by mistake, contact us and we will provide a prepaid shipping label for the item to be sent back at no charge to you. Once the item is received at the warehouse, the correct item will be shipped out.
The customer is responsible for shipping & all shipping costs when sending items to Savage Barbell for exchange.
Savage Barbell will ship the new exchanged items back, at no cost to customers, for the first exchange. If the customer would like a second exchange, the customer will be required to pay for the shipping costs in both directions. A shipping invoice for 1st class mail via USPS will be emailed to the customer for payment before the item is sent.
Savage Barbell does not provide free exchange shipping for international orders. Include your own international prepaid shipping label for the exchange.
If a refund request is made after exchange items have been sent, the customer will be charged for the previous exchange postage and re-stocking fee.
DO NOT SEND ITEMS BACK FOR EXCHANGE WITHOUT AN RMA#.
Did Team Savage Barbell Make a Mistake on Your Order?
Yes, it happens (occasionally).If we sent you the wrong item or a defective item, let us know. Send an email to email@example.com your order #, full name, mailing address and email address with instructions on which item was incorrect and we’ll let you know what to do next.
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